How RC Electrical Pros Doubled Their ROI
A deep dive into how we helped a local electrical company cut no-shows by 50% and double their Google reviews.
The Problem: Dropped Quotes & No-Shows
RC Electrical Pros was getting plenty of quote requests, but Robert (the founder) was losing track of follow-ups. He would send out a quote and then get too busy with actual electrical work to follow up properly.
On top of that, customers were occasionally forgetting appointment times, leading to wasted trips and lost hours. The business was leaking money through inefficiencies, not a lack of demand.
The Cost of Inefficiency
- Average Electrical Job: $500 - $3,000
- Unfollowed Quotes: ~20/month
- Estimated Lost Revenue: $10,000+/mo
The Automated Solution
- Quote Follow-up: Automated SMS and email sequences to check in on sent quotes.
- Appointment Reminders: Automated reminders 24 hours and 1 hour before jobs.
- Review Automation: Automatic requests for Google reviews after jobs are completed.
The Solution: Automated Sequences
We implemented automated quote follow-up sequences. Now, when Robert sends a quote, the system automatically checks in with the customer 2 days and 5 days later via SMS and email if they haven't responded.
We also added automated appointment reminders and review requests. The system handles the entire customer journey from quote to review, allowing Robert to focus purely on the electrical work.
The Result: Doubled ROI
More Closed Quotes
Automated follow-ups closed 30% more quotes without any manual effort.
Fewer No-Shows
Appointment reminders cut wasted trips by 50%.
Double the Reviews
Google reviews doubled in just two months, boosting local SEO.
— Robert Chen, Founder
See What Our Clients Say
Real results from local business owners.
Hear From Our Clients
Real trades businesses sharing their results.
"Vrew Group didn't just give us a website; they gave us our time back. We haven't missed a single high-ticket lead since we started."
Mike Thompson
Elite HVAC Solutions
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Monthly Lost Revenue
$3,000
Yearly Potential Loss
$36,000
*Based on industry averages for missed call recovery.
